We had a shower that was made for a short person we talked to the great folks at Borden and in a short week we had a shower an tube that fits me and looks fabulous great team to work with I cannot thank them enough
I had my shower and bath area redone. The final results were awesome and done very professionally. I have had so problems scheduling to have some dry wall repairs done but other than that job well done.
Everyone was so nice to work with. Jeff installed my showers. He was a pleasure to have in my home and worked very hard to get everything done.
May experience was excellent.. Chris did and outstanding job and was so very nice and pleasant to deal with..
Chris and Dru were excellent workers. Very knowledgeable, conscientious, clean, and courteous. Worked well as a team.
Chris and Dru were informative, knowledgeable, conscientious workers. They were courteous and cleaned up very nicely after they were through.
Overall great experience from design with Rob to install by Brad and Dave. Also kudos to Samantha for helping us schedule after we had a family emergency that delayed our availability. All personal were courteous and efficient, great customer service! We love the look and new safety features of our shower. Job well done, thank you all.
My experience was varied. Was assisting my elderly parent with an install - went from walk-in tub to shower. Initially, salesman seemed irritated with my questions, somewhat condescending. He did spend all of the time needed, however. The installer, Christopher was very timely, conscientious, and kind; he answered all of my parent’s and my questions, explained the process 5 stars to him! The plumber - local C&D Plumbing - was horrendous; we changed our schedule to meet his - he showed up almost two hours late - no contact was made by anyone, so I called the project manager, was given a couple of excuses and timelines. When plumber finally arrived, he walked in, did not speak or introduce himself. When I asked him where he’d been, he flippantly said, “hiding,” and smirked. I told him that was unacceptable. His delay impacted the installation. Finally, the cost of the shower is exhorbitant. Post the install, I have made numerous requests for information about product ingredients, having come across research that indicates concern about triclosan. I have yet to receive a definitive answer- has been over a month.
I am extremely pleased with the work that was done by the Bordner crew. From the initial sales and ordering process to the actual finished product the people involved were very competent and courteous. My tub and shower re-do turned out better than my expectations. Any "repair" to walls, etc was handled immediately and skillfully. I would recommend Bordner to anyone.
Dylan was our sales person and he was very knowledgeable and answered all our questions. Brett and Neil were the installers and they were very respectful of our home. When they walked in the door I told them that we had carpet and they took their shoes off to go look at the bathroom. They then put drop clothes down from the front door all through the house to the bathroom. They were there 3 days and they always called us to let us know the time that they would be arriving. They answered any questions or concerns that we had. Jeff, the project manager, stopped at our house on the 2nd day and wanted to know if I had any questions. He asked me that several times and said that if I did I should give him a call. Brett and Neil did a fabulous job and we absolutely love the look of our new shower. I would absolutely recommend Bordner to any of our friends.
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